Effective Date: 09/01/2013
If you have any questions about this notice, please contact (919) 881- 8272.
WHO WILL FOLLOW THIS NOTICE
This notice describes the practices of:
• Triangle Arthritis & Rheumatology Associates.
• Any healthcare professional authorized to enter information into your medical
record maintained by Triangle Arthritis & Rheumatology Associates.
• Any persons or companies with whom Triangle Arthritis & Rheumatology Associates
contracts for services to help operate our practice and who have access to your
medical information.
• All these persons, entities, sites, and locations follow the terms of this notice in
addition, these persons, entities, places, and locations may share medical
information for treatment, payment, or health care operations purposes and other
purposes described in this notice.
OUR PLEDGE REGARDING MEDICAL INFORMATION
We understand that medical information about you and your health is personal. We are
committed to protecting medical information about you. We create a record of the care and
services you receive from Triangle Arthritis & Rheumatology Associates. We need this
record to provide you with quality care and to comply with certain legal requirements. This
notice applies to all of the records of your care and billing for that care that are generated or
maintained by Triangle Arthritis & Rheumatology Associates, whether made by Triangle
Arthritis & Rheumatology Associates personnel or other health care providers. Other health
care providers may have different policies or notices about confidentiality and disclosure
that apply to your medical information created in their offices or at locations other than
Triangle Arthritis & Rheumatology Associates.
This notice will tell you about the ways in which we may use and disclose medical
information about you. We also describe your rights and certain obligations we have
regarding the use and disclosure of your medical information.
We are required by law to:
• Make sure that medical information that identifies you is kept private.
• Give you this notice of our legal duties and privacy practices at Triangle Arthritis &
Rheumatology Associates, and your legal rights with respect to medical information
about you; and
• Follow the terms of the notice that is currently in effect
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
The following categories describe different ways that we use and disclose medical
information. For each category of uses or disclosures, we will explain what we mean and
try to give some examples of every use or disclosure in a category that will be
listed. However, all the ways we are permitted to use and disclose information will fall
within one of these categories.
For Treatment. We may use medical information about you to provide you with medical
treatment or services. We may disclose medical information about you to doctors. nurses,
technicians, medical students, volunteers, or other personnel who are involved in taking
care of you at Triangle Arthritis & Rheumatology Associates. For example, a doctor treating
you for a broken hip may need to know if you have diabetes because diabetes may slow the
healing process. We also may disclose medical information about you to people outside
Triangle Arthritis & Rheumatology Associates who may be involved in your medical care
after you have been treated by Triangle Arthritis & Rheumatology Associates, such as
friends, family members, or employees or medical staff members of any hospital or skilled
nursing facility to which you are transferred or subsequently admitted.
For Payment. We may use and disclose medical information about you so that the
treatment and services you receive from [Practice] may be billed by Triangle Arthritis &
Rheumatology Associates, and payment may be collected from you, an insurance
company, or a third party. For example, we may need to give your health plan information
about the treatment you received from Triangle Arthritis & Rheumatology Associates so
your health plan will pay us or reimburse you for the treatment. We also may disclose
information about you to another health care provider, such as a hospital or skilled nursing
facility to which you are admitted, for their payment activities concerning you.
For Health Care Operations. We and our business associates may use and disclose
medical information about you for health care operations. These uses and disclosures are
necessary to run Triangle Arthritis & Rheumatology Associates and make sure that all of our
patients receive quality care. For example, we may use medical information to review our
treatment and services and to evaluate the performance of our staff in caring for you. We
may also combine medical information about many patients to decide what additional
services Triangle Arthritis & Rheumatology Associates should offer, and what services are
not needed. We may also disclose information to doctors, nurses, technicians, and other
personnel affiliated with Triangle Arthritis & Rheumatology Associates for review and
learning purposes. We may also combine the medical information we have with medical
information from other health care providers to compare how we are doing and see where
we can make improvements in the care and services we offer. We may remove information
that identifies you from this set of medical information so others may use it to study health
care and health care delivery without learning the identities of specific patients. We also
may disclose information about you to another health care provider for its health care
operations purposes if you also have received care from that provider.
Treatment Alternatives. We may use and disclose medical information to tell you about or
recommend different ways to treat you.
Research. Under certain circumstances, we may use and disclose medical information
about you for research purposes. For example, a research project may involve comparing
the health and recovery of all patients who received one medication to those who received
another for the same condition. Medical information about you that has had identifying
information removed may be used for research without your consent. We also may
disclose medical information about you to people preparing to conduct a research project
(for example, to help them look for patients with specific medical needs), so long as the
medical information they review does not leave Triangle Arthritis & Rheumatology
Associates. If the researcher has information about your mental health treatment that
reveals who you are, we will seek your consent before disclosing that information to the
researcher. Unless we notify you in advance and you give us written permission, we will not
receive any money or other thing of value in connection with using or disclosing your
medical information for research purposes except for money to cover the costs of
preparing and sending the medical information to the researcher.
Individuals Involved in Your Care or Payment for Your Care. We may release medical
information about you to a friend or family member who is involved in your medical care.
This would include people named in any durable health care power of attorney or similar
document provided to us. We may also give information to someone who helps pay for
some or all your care. In addition, we may disclose medical information about you to an
entity assisting in a disaster relief effort so that your family can be notified about your
condition, status, and location. You can object to these releases by telling us that you do
not wish any or all individuals involved in your care to receive this information. If you are not
present or cannot agree or object, we will use our professional judgment to decide whether
it is in your best interest to release relevant information to someone who is involved in your
care or to an entity assisting in a disaster relief effort.
As Required or Permitted By Law. We may disclose medical information about you when
required or permitted to do so by federal, state, or local law.
To Avert a Serious Threat to Health or Safety. We may use and disclose medical information
about you when it appears necessary to prevent a serious threat to your health and safety
or the health and safety of the public or another person. Any disclosure would be to
someone who appears able to help prevent the threat and will be limited to the information
needed.
SPECIAL SITUATIONS
Organ and Tissue Donation. If you are an organ donor, we may release medical information
to organizations that handle organ procurement or organ, eye, or tissue transplantation, or
to an organ donation bank as necessary to facilitate organ or tissue donation and
transplantation.
Active-Duty Military Personnel and Veterans. If you are an active-duty member of the armed
forces or Coast Guard, we must give certain information about you to your commanding
officer or other command authority so that your fitness for duty or for a particular mission
may be determined. We may also release medical information about foreign military
personnel to the appropriate foreign military authority. We may use and disclose to
components of the Department of Veterans Affairs medical information about you to
determine whether you are eligible for certain benefits.
Workers’ Compensation. In accordance with state law, we may release without your
consent medical information about your treatment for a work-related injury or illness or for
which you claim workers’ compensation to your employer, insurer, or care manager paying
for that treatment under a workers’ compensation program that provides benefits for work-
related injuries or illness.
Public Health Risks. We may disclose without your consent medical information about you
for public health activities. These activities are generally included but are not limited to the
following:
• To report, prevent or control disease, injury, or disability.
• To report births and deaths.
• To report reactions to medications or problems with products.
• To notify people of recalls of products they may be using.
• To notify a person who may have been exposed to a disease or may be at risk for
contracting or spreading a disease or condition; and
• To report suspected abuse or neglect as required by
Health Oversight Activities. We may disclose medical information without your consent to
a health oversight agency for activities authorized by law. These oversight activities include,
for example, audits, investigations, inspections, and licensure. The government uses these
activities to monitor the health care system, government programs, and compliance with
civil rights laws.
Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we must disclose
medical information about you in response to a court or administrative order. We also may
disclose medical information about you in response to a subpoena or other lawful process
from someone involved in a civil dispute.
Law Enforcement. We may release medical information without your consent to a law
enforcement official:
• In response to a court order. warrant, summons, grand jury or similar process:
• To comply with mandatory reporting requirements for violent injuries such as
gunshot wounds. stab wounds, and poisonings.
• In response to a request from law enforcement for certain information to help locate
a fugitive, material witness, suspect, or missing person.
• To report a death or injury we believe may be the result of criminal conduct; and
• To report suspected criminal conduct committed at Triangle Arthritis &
Rheumatology facilities
Coroners and Medical Examiners. We may release without your consent medical
information to a coroner or medical examiner. This may be done, for example, to identify a
deceased person or determine the cause of death. We also may release medical
information about deceased patients of Triangle Arthritis & Rheumatology Associates to
funeral directors to carry out their duties.
National Security and Intelligence Activities. We may release without your consent medical
information about you as required by applicable law to authorize federal or state officials
for intelligence, counterintelligence, or other governmental activities prescribed by law to
protect our national security.
Protective Services for the President and Others. We may disclose medical information
about you to authorized federal officials so they may provide protection to the President,
other authorized persons, or foreign heads of state, or to conduct special investigations.
Psychotherapy Notes. Regardless of the other parts of this Notice, psychotherapy notes will
not be disclosed outside the Triangle Arthritis & Rheumatology Associates except as
authorized by you in writing or pursuant to a court order, or as required by law.
Psychotherapy notes about you will not be disclosed to personnel working within Triangle
Arthritis & Rheumatology Associates, except for training purposes or to defend a legal
action brought against Triangle Arthritis & Rheumatology Associates, unless you have
properly authorized such disclosure in writing.
Marketing of Health-Related Products and Services. ‘Marketing” means a communication
for which we receive any sort of payment from a third party that encourages you to use a
service or buy a product. Before we may use or disclose your medical information to
market a health-related product or service to you, we must obtain your written
authorization to do so. The authorization form will let you know that we have been paid to
make the communication to you. Marketing does not include: prescription refill reminders
or other information that describes a drug you currently are being prescribed, so long as
any payment we receive for that communication is to cover the cost of making the
communication; face-to-face communications; or gifts of nominal value, such as pens or
key chains stamped with our name or the name of a health care product manufacturer.
Communications made about your treatment, such as when your physician refers you to
another health care provider, generally are not marketing.
Sale of Medical Information. We cannot sell your medical information without first
receiving your authorization in writing. Any authorization form you sign agreeing to the sale
of your medical information, must state that we will receive payment of some kind
disclosing your information. However, because a “sale” has a specific definition under the
law, it does not include all situations in which payment of some kind is received for the
disclosure. For example, a disclosure for which we charge a fee to cover the cost to prepare
and transmit the information does not qualify as a “sale” of your information.
Inmates. If you are an inmate of a correctional institution or in the custody of law
enforcement, we may release medical information about you to the correctional institution
or law enforcement official who has custody of you, if the correctional institution or law
enforcement official represents to [Practice] that such medical information is necessary: (
I) to provide you with health care; (2) to protect your health and safety or the health and
safety of others;(3) to protect the safety and security of officers, employees, or others at
the correctional institution or involved in transporting you; (4) for law enforcement to
maintain safety and good order at the correctional institution; or (5) to obtain payment for
services provided to you. If you are in the custody of the North Carolina Department of
Corrections (“DOC”) and the DOC requests your medical records, we are required to
provide the DOC with access to your records.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
You have the following rights regarding medical information we maintain about you:
Right to Inspect and Copy. You have the right to inspect and receive a copy of your medical
record unless your attending physician determines that information in that record if
disclosed to you could be harmful to your mental or physical health. If we deny your
request to inspect and receive a copy of your medical information on this basis, you may
request that the denial be reviewed. Another licensed health care professional chosen by
Triangle Arthritis & Rheumatology Associates will review your request and the denial. The
person conducting the review will not be the person who denied your request. We will do
what this reviewer decides.
If we have all or any portion of your medical information in an electronic format, you may
request an electronic copy of those records or request that we send an electronic copy to
any person or entity you designate in writing.
Your medical information is contained in records that are the property of Triangle Arthritis
and Rheumatology Associates. To inspect or receive a copy of medical information that
may be used to make decisions about you, you must submit your request in writing to
Triangle Arthritis and Rheumatology Associates’ Privacy Officer. If you request a copy of the
information, we may charge a fee for the costs of copying, mailing, or other supplies
associated with your request, and we may collect the fee before providing the copy to you.
If you agree, we may provide you with a summary of the information instead of providing
you with access to it, or with an explanation of the information instead of a copy. Before
providing you with such a summary or explanation, we first will obtain your agreement to
pay and will collect the fees, if any, for preparing the summary or explanation.
Right to Amend. If you feel that medical information we have about you in your record is
incorrect or incomplete, you may ask us to amend the information. You have the right to
request an amendment for as long as the information is kept by or for Triangle Arthritis and
Rheumatology Associates.
To request an amendment, make your request in writing to Triangle Arthritis and
Rheumatology Associates’ Privacy Officer. In addition, you must provide a reason that
supports your request.
We may deny your request for an amendment if it is not in writing or does not include a
reason to support the request. In addition, we may deny your request if you ask us to
amend information that:
• Was not created by us, unless the person or entity that created the information is no
longer available to make the amendment:
• Is not part of the medical information kept by or for Triangle Arthritis and
Rheumatology Associates.
• Is not part of the information that you would be permitted to inspect and copy; or
• Has been determined to be accurate and
If we deny your request for an amendment, you may submit a written statement of
disagreement and ask that it be included in your medical record.
Right to an Accounting of Disclosures. You have the right to request a list of certain
disclosures we have made of medical information about you during the past six years.
To request this list or accounting of disclosures, submit your request in writing to Triangle
Arthritis and Rheumatology Associates ‘Privacy Officer and state whether you want the list
on paper or electronically. Your request must state a time period that may not be longer
than six years. The first list you request within a 12-month period will be free. For additional
lists, we may charge you for the costs of providing the list. We will notify you of the cost
involved and you may choose to withdraw or modify your request at that time before any
costs are incurred. We may collect the fee before providing the list to you.
Right to Request Restrictions. Except where we are required to disclose the information by
law, you have the right to request a restriction or limitation on the medical information we
use or disclose about you. For example, you could revoke an) and all authorizations you
previously gave us relating to disclosure of your medical information.
We are not required to agree to your request, except for restrictions on disclosures to your
health plan, as described below. If we do agree, we will comply with your request unless
the information is needed to provide you with emergency treatment.
To request restrictions, make your request in writing to Triangle Arthritis and Rheumatology
Associates’ Privacy Officer. In your request, you must tell us ( I ) what information you want
to limit: (2) whether you want to limit our use, disclosure, or both; and (3) to whom you want
the limits to apply, for example, disclosures to your spouse.
You may request that we not disclose your medical information to your health insurance
plan for some or all the services you receive during a visit to any Triangle Arthritis and
Rheumatology location. If you pay the charges for those services, you do not want
disclosed in full at the time of such service, we are required to agree to your request. “In
full” means the amount we charge for the service, not your copay, coinsurance, or
deductible responsibility when your insurer pays for your care. Please note that once
information about a service has been submitted to your health plan, we cannot agree to
your request. If you think you may wish to restrict the disclosure of your medical
information for a certain service, please let us know as early in your visit as possible.
Right to Request Confidential Communications. You have the right to request that we
communicate with you about medical matters in a certain way or at a certain location. For
example, you can ask that we only contact you at work or by mail, or at another mailing
address other than your home address. We will accommodate all reasonable requests. We
will not ask you for the reason for your request. To request confidential communications,
make your request in writing to the Privacy Officer and specify how or where you wish to be
contacted.
Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice or any
revised notice. You may ask us to give you a copy of this notice at anytime. Even if you have
agreed to receive this notice electronically, you are still emit led to a paper copy of this
notice.
To obtain a paper copy of this notice, request a copy from Triangle Arthritis and
Rheumatology Associates ‘Privacy Officer in writing.
CHANGES TO THIS NOTICE
We reserve the right to change this notice. We reserve the right to make the revised or
changed notice effective for medical information we already have about you as well as any
information we receive in the future. We will post a copy of the current notice at Triangle
Arthritis and Rheumatology Associates office. The notice will contain the effective date on
the first page in the top right-hand corner. If the notice changes, a copy will be available to
you upon request.
INVESTIGATIONS OF BREACHES OF PRIVACY
We will investigate any discovered unauthorized use or disclosure of your medical
information to determine if it constitutes a breach of the federal privacy or security
regulations addressing such information. If we determine that such a breach has occurred,
we will provide you with notice of the breach and advise you what we intend to do to
mitigate the damage (if any) caused by the breach and about the steps you should take to
protect ) yourself from potential harm resulting from the breach.
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with Triangle
Arthritis and Rheumatology Associates or with the Secretary of the United States
Department of Health and Human Services. To file a complaint with Triangle Arthritis and
Rheumatology Associates, contact the Practice Administrator, by mail at 3101 John
Humphries Wynd, Raleigh, NC 27612. All complaints must be submitted in writing.
You will not be penalized/or filing a complaint.
OTHER USES OF MEDICAL INFORMATION
Other uses and disclosures of medical information not covered by this notice may be made
only with your written authorization or as required by law. If you authorize us to use or
disclose medical information about you, you may revoke that authorization, in writing, at
any time. Your revocation will be effective as of the end of the day on which you provide it
in writing to Triangle Arthritis and Rheumatology Associates’ Privacy Officer. If you revoke
your permission, we will no longer use or disclose medical information about you for the
purposes that you previously had authorized in writing. You understand that we are unable
to take back any disclosures we have already made with your permission and that we are
required to retain our records of the care that we provided to you.
Web Privacy Policy for Triangle Arthritis & Rheumatology Associates
Last updated: June 1, 2023
Triangle Arthritis & Rheumatology Associates (hereinafter referred to as “Triangle Arthritis”,
“we”, “us” or “our”) respects your privacy and is committed to protecting the personal
information that you share with us. This Privacy Policy outlines how we collect, store,
manage, and protect your data when you visit our website, www.trianglearthritis.com (the
“Website”).
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with
any part of this Privacy Policy, please do not use our Website.
1. Types of Data Collected
We collect two types of data from users: personal data and non-personal data.
Personal Data refers to any information that can be used to identify you as an individual.
This may include, but is not limited to, your name, email address, postal address, phone
number, and any other information you voluntarily provide when you contact us or fill out a
form on our Website. In the context of medical services, personal data may also include
health information or insurance details.
Non-Personal Data refers to information that cannot be used to identify you as an
individual. This may include, but is not limited to, your IP address, browser type, operating
system, referring URLs, and general demographic information
2. Storage and Security of Data
We take the security of your data seriously and implement appropriate technical and
organizational measures to protect your personal data from unauthorized access,
disclosure, alteration, or destruction. These measures may include, but are not limited to,
secure servers, firewalls, and encryption.
Please note that no method of data transmission over the Internet is 100% secure. While
we strive to protect your data, we cannot guarantee its absolute security.
3. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal data to third parties without your
consent, except in the following cases:
• To comply with a legal obligation, such as responding to a subpoena, court order, or
other legal processes.
• To protect and defend our rights or property or the rights and property of others.
• In connection with a merger, acquisition, or sale of our assets.
4. Cookies
Our Website uses cookies to enhance your user experience, gather statistical data, and
analyze user behavior. Cookies are small files that are stored on your computer or device
by your web browser. You can choose to disable cookies in your browser settings; however,
doing so may affect the functionality of our Website.
5. User Rights
You have the right to access, correct, or delete your personal data that we hold. To exercise
these rights, please contact us at 919-881-8272. We will respond to your request within a
reasonable timeframe, in accordance with applicable laws.
6. Legal Requirements
As a company operating in the medical industry, we are subject to certain legal
requirements regarding data protection and privacy. We comply with all applicable laws
and regulations, including, but are not limited to, the Health Insurance Portability and
Accountability Act (HIPAA) and any relevant industry-specific legislation.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be effective immediately upon posting on our Website. Your continued
use of our Website after any changes have been made constitutes your acceptance of the
updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices,
please feel free to contact us at:
Triangle Arthritis & Rheumatology Associates
3101 John Humphries Wynd, Raleigh, NC 27612 / choneycutt@trianglearthritis.com /
919-881-8272
We are committed to working with you to resolve any concerns you may have about your
privacy and our use of your data.